Customer Care Program

We believe that a successful cyber defense program comprises Governance/Regulatory/Compliance planning, proper technology acquisition, successful technology and workflow implementation, and sustainability over the product life cycle. ICM Cyber developed our Customer Care Program to augment standard Technology Provider Support in order to insure our clients are successful and sustainable and receiving a positive return on investment post-implementation. Customer Care is comprised of tiered bundles of service  that address the four core Areas of Focus for C-Level Executives:  Sustain, Optimize, Learn and Grow.